The Complete Guide to QuickQuote CRM
Everything you need to know about navigating and utilizing the JMAPright ecosystem.
01 Core & Authentication
Our infrastructure is designed for multi-tenant isolation. Each organization has its own secure workspace, branding, and data pool.
Key Capabilities:
- Dynamic Branding: Colors and logos update across the entire UI based on your Organization settings.
- Role-Based Security: Granular permissions ensure staff only see what they need (e.g., Sales, Service, or Admin).
- Session Persistence: Secure cookie-based sessions with PWA (Progressive Web App) support for mobile usage.
02 Sales & CRM
Manage the entire revenue lifecycle from one interface.
Core Modules:
- Clients: Centralized CRM tracking contact info, order history, and custom tags.
- Quotations: Build line-item quotes with automatic GST calculation. Supports PDF downloads and one-click conversion to Invoices.
- Tax Invoices: Generate legally compliant GST invoices. HSN codes and tax snapshots are captured at the point of sale.
- Payments: Record partial or full payments. Tracks outstanding balances per quotation.
03 Operations & Inventory
Keep your back-office and warehouse in sync with your sales team.
Core Modules:
- Products: A visual master catalog. Organize items by Top and Sub categories with high-res thumbnails.
- Delivery Notes: Manage shipments. Items can be added to a "Delivery Tray" to generate challans for logistics.
- Service Requests: Track post-sale issues, repairs, and customer support tickets in an organized queue.
04 Marketing & Communication
Leverage the Meta Cloud API to communicate professionally.
Core Modules:
- WhatsApp Inbox: A shared team workspace for 2-way messaging using your official WhatsApp Business number.
- Campaigns: Send bulk broadcast templates to customer segments (festive offers, new arrivals).
- Social Hub: Aggregate and monitor mentions or reviews across social platforms.
05 Administration
Control your team and platform settings.
- Staff: Add/Remove users and assign roles (Sales, Technician, Admin, etc.).
- Settings: Update GST details, Billing address, and API credentials for WhatsApp.
- Super Admin: Global oversight for multi-tenant organizations (Platform owners only).
06 Public Portal
Zero-friction portals for your customers.
- Lookbook: A public-facing product gallery link you can share with leads.
- Feedback: Collect ratings and reviews after delivery to build social trust.